Welcome to Joule’s Commuters’ Club
Joule is more than bike leasing. It is a community that wants to improve commuting. But how do we know we are truly making a difference? How do we keep getting better? Simple. By listening to our community.
The Commuters’ Club is not a traditional loyalty card, but an ecosystem of riders, HR teams, partners and employees who share feedback, think along and build together. Discover everything about it here.
Joule is more than bike leasing.
It is a community that improves commuting.
At Joule, we believe in one mission: improving commuting.To make that mission real, we work from a clear customer centric strategy: We got your back/bike.
But how do we know we are truly making an impact? How do we make our service even better? How do we become the number one reference in bike leasing? The answer is simple. By asking our community.
And that is exactly why Joule’s community program exists.
Welcome to the Commuters’ Club.
Who is the Commuters’ Club for?
Commuting evolves every single day. So do we.
But improving the daily commute is not something we can do alone. We do it together with the riders, HR teams, partners and employees who experience firsthand what works and what can be improved.
The club connects our entire ecosystem:
Why the Commuters’ Club?
With Joule, no one stands alone. Whether you are an HR manager launching a bike plan, an employee looking for a faster and less stressful commute, or a self employed professional investing in sustainable mobility, we make sure it works.
We got your back / bike is more than a tagline.
Bike leasing does not stop at delivering a bike. It covers everything from the first contact to the final takeover, and everything in between. We do everything we can to support HR, get riders excited about cycling and build strong, trusted relationships with partners and dealers.
The Commuters’ Club is our commitment to keep listening, learning and improving. Together, we build mobility that is smarter, smoother and more human.
What is the goal of the Commuters’ Club?
The Commuters’ Club is a strategic part of how we build better commuting.
We use the community as a listening compass to:
1
Map real commuting experiences in a structured way
2
Improve our service and processes with focus and intention
3
Fine tune product choices and partnerships to match real needs
4
Feed innovation with insights from the field
In short, we do not just want to improve for our commuters.
We want to improve with our commuters.
Ready to build together?
Would you like to be part of the Commuters’ Club?
Here’s a quick recap of all the benefits!
