Cookie policy

Joule NV/SA values your privacy and ensures that personal data is processed safely and correctly. For more information on data protection regulations, we refer to the General Data Protection Regulation (GDPR) and the ePrivacy Directive.
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Cookies Controller

Joule NV/SA
Rooigemlaan 455, 9000 Ghent
Company number: BE0689.591.113 (RPR Bruges)
Contact: hello@joule.be
Website: https://www.joule.be

1. Scope of Application

This cookie policy ("Policy") explains how Joule ("we" or "us") uses cookies and similar technologies when you visit our website or application ("Website" or "Application").
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2. What Are Cookies?

Cookies are small text files placed by your browser on your computer or mobile device. They help remember your preferences (such as language settings) and improve the overall user experience. Additionally, cookies assist us in collecting anonymous statistics to enhance the performance of the Website.
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3. What Types of Cookies Do We Use?

We use essential cookies (for basic functionalities), functional and analytical cookies (to enhance ease of use and perform analytics), and marketing cookies (for targeted advertising and campaign measurement).

4. Cookie Overview Table

Cookie

Type

Purpose

Retention period

Provider

Cf_BM

Essential

Detects bots and protects the website from misuse.

30 minutes

HubSpot

_ga

Statistics

Registers unique IDs to generate usage statistics.

2 years

Google Analytics

_gid

Statistics

Tracks unique IDs for session-based statistics.

24 hours

Google Analytics

_gat

Statistics

Reduces the frequency of requests to Google Analytics.

1 minute

Google Analytics

Hubspotutk

Statistics

Tracks visitor behavior for analytical purposes.

13 months

HubSpot

hjSessionUser

Statistics/UX

Hotjar analysis of usage patterns (sessions, heatmaps).

1 year

Hotjar

_fb_chat_plugin

Marketing

Tracks interactions with the Facebook chat widget.

Session

Facebook

_ptq.gif

Marketing

Sends data to HubSpot for marketing analytics.

Session

HubSpot

_fbp

Marketing

Optimizes ads via Facebook.

3 months

Facebook

_gcl_au

Marketing

Measures the effectiveness of advertisements.

3 months

Google AdSense

ads/ga-audiences

Marketing

Retargets visitors with advertisements (re-marketing).

Session

Google AdWords

bcookie

Marketing

Tracks usage of integrated LinkedIn services.

2 years

bscookie

Marketing

Authentication and tracking for LinkedIn functionality.

2 years

lidc

Marketing

Ensures correct routing within LinkedIn.

1 day

UserMatchHistory

Marketing

Enhances security by preventing cross-site request forgery.

1 month

5. How Long Do Cookies Last?

Session cookies: are deleted as soon as you close your browser.
Persistent cookies: remain on your device until their expiration date or until you delete them manually.

We apply a standard duration of 13 months, unless stated otherwise.

6. Data Collected via Cookies

We collect data through cookies for the following purposes:

- Performance of a contract (Art. 6, §1, b) GDPR),
- Legal obligations (Art. 6, §1, c) GDPR),
- Legitimate interests (Art. 6, §1, f) GDPR).

We never share personal data with third parties. Data is deleted no later than 2 years after inactivity.

7. Cookie Preferences & Opt-Out

During your first visit, you can set your cookie preferences via our cookie banner (essential, statistics, marketing). You can update your preferences at any time via the cookie settings on our Website or through your browser.

To disable marketing cookies, you can also visit www.youronlinechoices.com.

8. Changes

We may update this Policy at any time. The most recent version is always available on our Website. Important changes will be communicated via a pop-up message.

9. Governing Law and Jurisdiction

This Policy is governed by Belgian law. Any disputes will be subject to the exclusive jurisdiction of the courts of Brussels.

10. Contact

If you have questions about this policy, please contact us at hello@joule.be.
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Last updated: 01/08/2025.

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